This online workshop will help enhance your negotiation and conflict management skills. This will be done through an analysis of common conflict management styles and processes, understanding assertiveness and learning how to develop and then implement strategies to manage emotions.
The facilitator will work collaboratively with participants to seek and apply alternative solutions to conflict with methods that can be transferred to everyday life
By the end of this workshop, participants will be able to:
Staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients.
We're here to help you find the perfect training solution.
To discuss your requirements or express your interest, either complete our enquiry form below or call us on (03) 8573 2222.
An education consultant will then contact you to schedule a discussion about your learning goals. We'll follow up with a tailored training proposal designed specifically for you.
FAQs and contact information
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