Difficult conversations can be uncomfortable. In this workshop you will learn how to apply skills to prepare for difficult conversations, and strategies to help you to manage your emotions and support others in the conversation. This workshop will also explore and unpack effective communication skills and common conflict management styles.
By the end of this workshop, participants will be able to:
Staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients.
We're here to help you find the perfect training solution.
To discuss your requirements or express your interest, either complete our enquiry form below or call us on (03) 8573 2222.
An education consultant will then contact you to schedule a discussion about your learning goals. We'll follow up with a tailored training proposal designed specifically for you.
FAQs and contact information
Receive the latest news, upcoming courses, events, and valuable resources directly to your inbox.